Returns Policy

Returns and Refunds Policy

Thank you for shopping at BeMoreDub.

If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 15 days of the original purchase of the product.

Before you return a product, please make sure that:

  • The product was purchased in the last 15 days
  • The product is in its original packaging
  • Product isn't used or damaged
  • Product must have the receipt or proof of purchase


*We reserve the right to refuse to refund a product if it doesn't meet these conditions.

Who pays for the shipping costs, in the case of a return?

Assuming the product is damaged or not as specified at point of sale we will cover any return shipping costs. If the product has been ordered incorrectly at point of  sale the customer should cover the shipping costs.

Can customers exchange a product with a new one?
Yes, customers can exchange the product with a new one or ask for a refund (**subject to the terms outlined above)

Do you want customers to contact you before returning a product?
Yes, ideally customers should contact us before returning a product to ensure the return is handled suitably.


Where should I send my return?
Send the product with its original packing to:

RETURNS

Unit 26, Oak House A,
Ransom Wood Business Park,
Southwell Road W
est,
Rainworth,
Nottinghamshire,
NG21 0HJ

Shipping charges
Shipping charges incurred in connection with the return of a product are refundable.


Damaged items
If you received a damaged product, please notify us immediately for assistance.

Sale items
Sale items can be refunded.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us.

 
Free Shipping
Free Shipping is available throughout our shop on selected product ranges and also when you spend over £150 (exc VAT) with us.
 
Customer Support
Our offices are open during working hours most weekdays but you can always use our contact form or call us if you need an answer to an urgent question.
 
30 days money back
Provided your purchase meets the minimum requirements of our returns policy we offer a full 30 day money back guarantee.